Use Cases

Problem

Customers usually cringe at the thought of having to visit a dealership while looking for a live demo of a car they have narrowed down on. More often than not, there is dealerships have limited variant options to display due to space constraints and the customer does not purchase the car because of the experience not being complete.

Solution

Virtual Car Showrooms

In a VR car showroom, you’re able to customize any make or model in exactly the way the customer wants to buy it.
They’ll be able to walk around it and step into the driver seat.
Pre-recorded virtual test rides can be built in so that they can have the experience of driving the car.
Auto manufacturers can virtually launch new cars, even before physical version is out, and it can be used to obtain feedback before the official rollout.

With the development of quality VR headsets, this technology can be brought to any showroom, and it needn’t cost a fortune, either.

Problem

Training, tech support and shop floor production assistance is a low hanging fruit that has the potential to drastically avoid the, often, costly mistakes of new recruits. Traditionally, training usually involve documents, video, and in-person guidance in classroom-like environments and online modules. Training documents are two-dimensional and lack visualization, applicability, and comprehension. Video guidance adds a critical visual element to task training, but is more resource intensive to produce. In-person training is most effective when compared to other methods, but it requires experts’ time and presence on location. Something that is of shortage due to the exodus of seasoned experts and technicians from the baby boomer generation.

Solution

Smart glasses can be used to help guide employees through a process in real time and in the environment in which they will be working.
Employees can keep their hands free and listen and watch the instructions through the AR glasses.
Erstwhile 2D documentation can be visually depicted through 3D, real life examples that can be projected on actual parts.
Instant safety warnings that can help avoid costly and dangerous mistakes.
Maintenance procedures can be simplified with clear instructions that is augmented as a visual over the live part to be repaired.

Problem

Service assistance by qualified technicians are required not just for consumer products but also for the high tech equipment that large industries like aerospace and automobile manufactures use. With globalization, the manufacturing process is by itself broken down into smaller portions and production of specific parts are outsourced to different locations around the world. Added to that, there is a shortage of experts that can offer advice on complex maintenance and repair of these industrial grade equipment.

Solution

AR glasses can offer digital and computerized experience that provides both assisted and self-service interactions and can be used by field service assistants to effectively resolve an issue. AR can superimpose holographic images, objects and instructions on top of real world equipment.